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Failed to claim license!

You already have an active license without a device binding.

OK

Unetwork App error

Error: Failed to claim license

If you are seeing “Failed to claim license”, it means you already claimed a license but have not assigned it to a device yet.

Why is it happening?

The app does not allow multiple unassigned licenses. This limit prevents licenses from sitting unused. Once your existing license is assigned to a device, you can claim another license.

How to fix

Assign the license you already claimed

Follow these steps inside the Unetwork App before trying to claim another license.

  1. 1

    Open the Work tab

    Open the Unetwork App and go to the Work tab where your licenses are shown.

    Open screenshot full size
    Unetwork App Work tab showing claimed licenses
  2. 2

    Select your unused license

    Choose the license you already claimed but have not assigned to a device yet.

    Open screenshot full size
    Unetwork App screen for selecting an unused claimed license
  3. 3

    Tap Continue

    Tap Continue to bind the license to your device. Once it is assigned, you can claim another license.

    Open screenshot full size
    Unetwork App Continue button used to bind a claimed license to a device

Telegram support

Still stuck?

Join the Unetwork Operators Telegram group and ask for help from people running the app every day.

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Reddit support

Need more help?

Ask on /r/unetworkoperators for help with the Failed to claim license error. Share what you see in the app and what you tried to fix.

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